Customer Service - international freight operations
Transmark Logistics is a full-service transportation/logistics provider. The Company was founded on the idea that true customer service comes from well-trained, dedicated, and passionate employees who take pride in their Company and the value they provide for our business partners.
We are looking for a high energy, positive individual with a passion for customer service to join our International Freight Operations team.
Starting pay is $32,000 a year
Monday through Friday
Start time 8 am to 5 pm
This position you will be rotating on call weekends.
What you'll be doing:
Routing, quoting, booking, and tracking of Air and Ocean imports and exports; plus relevant shipment documentation; including AWB's, BOL's, Insurance Certificates, Routing Alerts and Pre-Alerts etc.
Primary communication link with customers relative to tracking/tracing shipments.
Daily vendor & customer communication, including carrier negotiations, shipment status or issues
All relevant documentation, data entry and record keeping
Preferred experience for this position:
1-2 years experience in the freight forwarding industry; specifically experience handling air and ocean export shipments & documentation.
Strong customer service skills; able to communicate effectively over the phone and by email
Must be a proactive individual, self-starter, who can drive projects to timely completion.
Effective planning/organizational skills with a demonstrated ability to set priorities; attention to detail.
Works well under pressure; must be flexible and open to changing priorities and multiple projects.
Demonstrates 'out-of-the-box' innovative and analytical thinking with collaborative problem-solving/decision making skills.
Good computer/data entry skills, strong familiarity with Gmail.
A positive, can do attitude!
Why work here:
The biggest benefit is a good work environment in a small, friendly, growing company. At Transmark you have the opportunity to do and learn a wide variety of tasks, learn many different systems, and work on a diverse set of projects
Our Blueprint promise to you:
Transmark Logistics will provide you an opportunity to learn, grow, and be successful in your career.
Your input will be heard and considered.
We will be respectful and honest with you.
You will be empowered and entrusted to meet customer expectations.
We will honor our commitments to you
Interested candidates please respond with an attached copy of your resume
Job Type: Full-time
Salary: $32,000.00 /hour