Portland, OR

Customer Service - international freight operations

Transmark Logistics is a full-service transportation/logistics provider. The Company was founded on the idea that true customer service comes from well-trained, dedicated, and passionate employees who take pride in their Company and the value they provide for our business partners.

We are looking for a high energy, positive individual with a passion for customer service to join our International Freight Operations team.

  • Starting pay is $32,000 a year

  • Monday through Friday

  • Start time 8 am to 5 pm

  • This position you will be rotating on call weekends.

What you'll be doing:

  • Routing, quoting, booking, and tracking of Air and Ocean imports and exports; plus relevant shipment documentation; including AWB's, BOL's, Insurance Certificates, Routing Alerts and Pre-Alerts etc.

  • Primary communication link with customers relative to tracking/tracing shipments.

  • Daily vendor & customer communication, including carrier negotiations, shipment status or issues

  • All relevant documentation, data entry and record keeping

Preferred experience for this position:

  • 1-2 years experience in the freight forwarding industry; specifically experience handling air and ocean export shipments & documentation.

  • Strong customer service skills; able to communicate effectively over the phone and by email

  • Must be a proactive individual, self-starter, who can drive projects to timely completion.

  • Effective planning/organizational skills with a demonstrated ability to set priorities; attention to detail.

  • Works well under pressure; must be flexible and open to changing priorities and multiple projects.

  • Demonstrates 'out-of-the-box' innovative and analytical thinking with collaborative problem-solving/decision making skills.

  • Good computer/data entry skills, strong familiarity with Gmail.

  • A positive, can do attitude!

Why work here:

The biggest benefit is a good work environment in a small, friendly, growing company. At Transmark you have the opportunity to do and learn a wide variety of tasks, learn many different systems, and work on a diverse set of projects

Our Blueprint promise to you:

  • Transmark Logistics will provide you an opportunity to learn, grow, and be successful in your career.

  • Your input will be heard and considered.

  • We will be respectful and honest with you.

  • You will be empowered and entrusted to meet customer expectations.

  • We will honor our commitments to you

Interested candidates please respond with an attached copy of your resume

Job Type: Full-time

Salary: $32,000.00 /hour

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